🔒 Privacy Policy

Your Protecting Your Privacy Eonkick Is Committed

Eonkick believes your personal data belongs to you. This privacy policy clearly sets out what information we collect, how we use it, and how we keep it safe.

Last Updated: January 2026
256-bit
SSL Encryption
0
Data Sale Policy
24/7
Data Protection Monitoring
72 hours
Data Deletion Request Timeline
🛡️

This privacy policy applies to the eonkick platform. By using the site, you are deemed to have accepted its terms. If you do not agree, please discontinue use of the site.

01 📋 What Information We Collect

Eonkick collects certain information to deliver the best gaming experience and keep your account secure. We only collect what we actually need — nothing more, nothing less.

Personal Identification Information

What you provide at registration:

Full Name Mobile Number Date of Birth Email Address National ID Number (KYC) Passport / Driving License (KYC)

Financial Information

Information collected to ensure transaction security:

bKash / Nagad / Rocket Number Transaction History Deposit & Withdrawal Records

Technical Information

Information automatically collected while using the site:

IP Address Device Type & Model Browser & Operating System Login time & location Gaming Activity Logs

💡 Important: We never store your full payment card number or CVV. Never share your mobile banking PIN or password with us.

02 🔍 How We Collect Data

Eonkick collects information through several methods. Each approach is transparent and operates on the basis of your consent.

Collection Method What Information Is Collected When It Applies
Registration Form Name, Phone, Date of Birth At the time of account creation
KYC Verification ID Document, Photo Prior to withdrawal
Payment Processing Mobile banking number, transactions On Deposits & Withdrawals
Cookies & Tracking Browsing behavior, preferences Site visit time
Support Contact Chat History & Complaints When using Support
Automatic Logging IP address, device info, gaming logs At all times (during active sessions)

03 🎯 Purpose of Data Use

Eonkick uses your information only for the legitimate, transparent purposes listed below. No unauthorized or excessive use ever takes place.

  • Account Management: Creating your profile, verifying logins, and keeping your account secure.
  • Financial Transaction Processing: Processing deposits, handling withdrawals, and maintaining transaction records.
  • KYC & Identity Verification: Verifying age and identity to prevent fraud and money laundering.
  • Customer Support: Resolving your complaints and queries promptly.
  • Promotions & Offers: Sending you relevant bonuses and offers based on your preferences (you can opt out at any time).
  • Security Monitoring: Detecting suspicious activity and keeping your account secure.
  • Legal Compliance: Meeting regulatory authority requirements.
  • Service Improvement: Analyzing user experience to improve the platform.

🚫 What We Will Never Do: Selling your data to advertisers, using it in third-party marketing campaigns, or using it for unrelated purposes without your consent.

04 🔐 Data Storage & Security

The security of your data is our top priority. eonkick uses industry-leading security technology to keep your information protected at all times.

Technical Security Measures

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Firewall Protection: Our advanced firewall system blocks unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
  • Encrypted Database: All stored data is kept in encrypted format.
  • Regular Security Audits: Third-party experts conduct regular system audits.

Data Retention Period

Your data is retained only for as long as necessary. The general rules are:

  • Active account data — retained for as long as the account remains active.
  • Financial transaction records — retained for up to 5 years as required by law.
  • General account data — up to 2 years after account closure.
  • KYC documents — retained in accordance with regulatory requirements.

Security Assurance: eonkick servers are hosted in secure data centers and monitored around the clock. If a security breach ever occurs, you will be notified immediately.

05 🤝 Sharing Data with Third Parties

Eonkick never sells your data. However, limited information may be shared with trusted third parties where necessary to operate our services.

When We Share Information with Third Parties

  • Payment Processor: Payment providers such as bKash, Nagad, and Rocket receive the information needed to complete transactions.
  • KYC Service Provider: Documents may be sent to an approved third party for identity verification purposes.
  • Game Provider: When you play certain games, the game provider may receive the session data required to run them.
  • Law Enforcement Agencies: We are required to disclose information upon receipt of a valid legal directive or court order.
  • Regulatory Authority: Certain information as part of licensing and compliance requirements.

📌 All third parties are bound by contract and may only use your data for specified purposes. They are not permitted to share your information with others or use it for their own benefit.

06 🍪 Cookies & Tracking

The eonkick website uses cookies to improve your browsing experience and ensure the platform runs smoothly.

Cookie Type

  • Essential Cookies: Login sessions and security tokens — the site cannot function without these.
  • Preference Cookies: Language settings and game preferences — saved to make your next visit smoother.
  • Analytics Cookies: Helps us understand which pages get the most traffic and where the site needs improvement.
  • Security Cookies: Used to detect fraudulent activity.

You can disable non-essential cookies through your browser settings, though some features may not function as expected.

07 ⚖️ Your Rights

You have clear rights over your personal data. eonkick respects those rights and is committed to helping you exercise them.

👁️
Right to Access

Contact our support team to request details of the information we hold about you.

✏️
Right to Rectification

To update incorrect or outdated information, please contact Support.

🗑️
Right to Erasure

After closing your account, you may request that your data be deleted.

Right to Restrict Processing

You can request that we stop using your data for a specific purpose.

📦
Data Portability

You can download a copy of the data we hold about you.

📣
Right to Lodge a Complaint

If you have a data protection concern, please reach out to us directly.

📬 To exercise your rights: Contact our support team. We will respond within 72 hours of receiving your request. All requests are processed after identity verification.

08 👶 Minor Protection

Eonkick is strictly for users aged 18 and above. We never knowingly collect data from minors. If we become aware that any such data has been submitted, it is deleted immediately and the associated account is closed.

Age verification is mandatory at registration. Date of birth is confirmed through our KYC process. If an account is suspected to belong to a minor, it is suspended immediately and an investigation is launched.

🔞 A note for parents: If your child has accidentally created an eonkick account, please contact our support team right away. We will act promptly and delete all associated data.

09 🔄 Policy Changes

Eonkick may update this privacy policy from time to time, in response to service improvements, new legal requirements, or changes in technology.

  • Before any significant changes, you will be notified via SMS to your registered mobile number or through a notice on the site.
  • The date of any change will be shown at the top of this page as the "Last Updated" date.
  • Continued use of the site after any changes constitutes your acceptance of the updated policy.
  • If you do not agree to a major change, you have the right to close your account.

We recommend reviewing this page regularly to stay up to date with our latest policy.

10 📞 Contact

Our dedicated support team is always available for any privacy-related questions, complaints, or requests.

✉️

Privacy Contact:
Email: [email protected]
Support hours: 7 days a week, 9:00 AM to 11:00 PM
Response time: typically within 24 hours

🔒 Our Commitment

Why Your Data Is Safe at eonkick

We don't just say your privacy matters — we prove it through our actions.

Military-Grade Encryption

Every transaction and piece of personal data is protected with 256-bit SSL/TLS encryption — the same standard used by banks.

Rigorous KYC Process

Identity verification keeps you protected. Our KYC process ensures that no one else can gain access to your account.

No Sale of Data

Eonkick never sells your information to third parties. Your data is used solely to serve you.

24/7 Security Monitoring

Our security team monitors your account around the clock for unusual activity and sends you an instant alert if anything suspicious is detected.

Easy Rights Exercise

To exercise any right — view, correct, or delete your data — simply message our support team. Resolution guaranteed within 72 hours.

Full Transparency in English

Our privacy policy is written in plain, straightforward language so every user knows exactly what happens with their data.

❓ Frequently Asked Questions

About Privacy What You Want to Know

No, eonkick never stores your mobile banking PIN, password, or OTP — and will never ask for them. Transactions are completed through your own device and mobile banking app. If anyone asks for this information, it is fraud — report it to support immediately.

KYC documents are stored on encrypted servers and accessible only to our authorized verification team. These documents are never sold or shared with any third party, for any reason. Once verification is complete, access to those documents is restricted.

Financial transaction records are retained for up to 5 years as required by law. All other personal data is deleted within 2 years of account closure. You may also submit a request for earlier deletion.

Yes, absolutely. You can opt out of promotional SMS or notifications at any time by contacting our Support team or going to your account settings. Please note that even after opting out, essential account notifications may still be sent.

In the event of a security breach, we will notify affected users within 72 hours via SMS and an on-site notice. You will receive clear information about the nature of the incident, the data involved, and the steps you should take.
🚀 Play Safe

On a Trusted Platform Start Playing

Your information is completely safe at eonkick. Register today and claim a 100% welcome bonus on your first deposit.

SSL Secured No Sale of Data 100% Welcome Bonus 24/7 Bangla Support
বাংলা